Refund policy

Return & Refund Policy

Last updated: October 15, 2026

Thank you for shopping with Bella Travels Co. We want you to be happy with your purchase. Please review our return and refund policy below.

30-Day Return Policy

We offer a 30-day return window from the date your order is delivered. To be eligible for a return, items must be unused, in their original condition, and returned with their original packaging where applicable.

Refunds & Store Credit

Depending on the nature and condition of the product, eligible returns may qualify for either:

  • Full Refund: A refund to your original payment method.

  • Full Store Credit: Store credit for the full value of the returned product, which can be used toward a future purchase at Bella Travels Co.

The available resolution will be determined based on the product's nature and condition.

How to Request a Return

To initiate a return, please contact our support team at bellatravelscoteam@gmail.com with your order number and the reason for your return. Our team will provide instructions on how to proceed.

Please do not send items back before receiving return instructions.

Return Shipping

Unless otherwise agreed, customers are responsible for return shipping costs. Original shipping charges are non-refundable unless otherwise required by applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue so we can help resolve it.

Processing Time

Once your return has been received and inspected, we will notify you of the approved resolution. Approved refunds will be issued to the original payment method, and processing times may vary depending on your payment provider. Store credit will be provided once approved.

Exchanges

If you need a different item, please contact our support team to discuss the available options.

Questions?

For any return or refund questions, contact us at bellatravelscoteam@gmail.com. We're happy to help!